• ITS Dept   I.T.S. Department: 

    Support, Questions, and Answers   

     
    Technical Support: What procedures do I use if I am having trouble with my computer? 
     
    Online Help Database - Frequently Asked Questions / Help Topics:   
     
    Help Topics may answer many common IT problems within LUSD.  If Help Topics does not answer your questions, then please review the Technical Support Matrix for further support solutions.
    • All
    • Chrome Browser: General Help From Google
    • Chromebook: Chrome Headphone Issue
    • Chromebook: Chromebook Keyboard Shortcuts
    • Chromebook: General Help From Google
    • Chromebook: Printing
    • Google: Google Drive Migrator
    • Google: Google Log in help
    • Internet: Bing Search Blocked
    • Office 2016 / 365: How to User / General Help From Microsoft
    • Office 365 (Outlook): Add an email account to you iPhone, iPad, or Pod touch - Apple Support
    • Office 365 (Outlook): Changing your Time Zone in Office 365
    • Office 365 (Outlook): Office 365 E-Mail Forwarding
    • Office 365 (Outlook): Office 365 Instructions
    • Office 365 (Outlook): Sending Texts from Email
    • Office 365 (Outlook):Removing Clutter
    • Phone: LUSD Phone and Voice Mail Guide
    • Q / Zangle: I need help!!
    • Reporting Employee Absences
    • Secure Print Instructions
    • Website: I Need To Setup My LUSD Teacher Website
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    Technical Support Matrix: How To Get Answers to Questions 
     
    Questions and Accounts
     
    If you have any questions that may be answered about communications, computers, or accounts then please contact the help desk at x3232
     
    Repairs and Problems
     
    If you need help with repair or maintenance of your computer  then please spend the time and complete a help desk request.
     
    Instructions on using the Help Desk are available here.
     
    Your password is the password that you use to login to your computer.
     
    You may reach the help desk on our main LUSD page or you may click here: HELP DESK  
     
    Problems with Zangle
     
    If you are having trouble with Zangle, then please email zangle@lusd.org
     
     
     
     
     Board Policies, Administrative Regulations and Exemplars: