Information Technology
DIRECTOR, INFORMATION TECHNOLOGY
Name: Susie Reilly Contact:
- Phone: 805-742-3260
- Email: reilly.susan@lusd.org
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**Get the Right Help from the Right Person, Right Away: Computer Problems and Questions**
To efficiently address computer problems or inquiries, please follow the proper procedure and refrain from reaching out to individuals directly. Instead, submit a help desk request to ensure prompt assistance. If you need guidance on how to do this, refer to the following options:
- For the district home page, locate the Quicklinks section and click on "Helpdesk."
- For staff members, access the district home page and navigate to "Staff -> Helpdesk."
- On this page, under "Employee Support -> Get Tech Support," click on the helpdesk link.
Our goal is to provide assistance, but requests are processed in the order they are received. It is crucial to maintain a record of completed service calls to ensure fairness and prioritize tasks accordingly.
If you have questions that do not fall under a typical help desk request, you can explore the menu on this page, as it may contain answers to many common inquiries.
