Information Technology

DIRECTOR, INFORMATION TECHNOLOGY

Susie Reilly

805 - 742 - 3260

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ITS DEPARTMENT

Account Help Questions

Questions that you will need to answer: What is the exact nature of your problem?

Is your computer a Chromebook, PC or Mac?

Can I get into the first screen of the computer?

Do I know my @lompocschools.org email address and password?

Do I know my @lusd.org email address and password?

What you do once you have answered these questions .

Please contact x3232 or contact the helpdesk

Q Support

If you have specific questions not covered by the videos here, you must email qsupport@lusd.org.

BEGINNER - How To

Get the Right Help from the Right Person, Right Away.

Computer Problems and Questions

If you have a computer problem, please do not contact individuals - you must file a help desk request. If there are questions on how to do this then please find the Quicklinks -> Helpdesk on the district home, Staff -> Helpdesk on the district home, or under on this page under Employee Support -> Get Tech Support -> click on the helpdesk link.

We are here to help, but we must process requests in the order that they are received. We must keep track of what service calls were completed - this is both to ensure that others are treated fairly, and that jobs are completed in order.

If you have questions outside of a normal helpdesk request, you may use the menu to answer many of those questions on this page.